Oracle Program Manager

Brainlake; Abu Dhabi; On-site; AED 293,000 - 441,000; Full time

Job summary

A major government entity in Saudi Arabia is looking for an Oracle CRM Program Manager to lead a large-scale transformation. The role requires 6-12 years of program management experience, strong capabilities in delivering Oracle CRM initiatives, and the ability to manage multiple stakeholders. Candidates should have certifications like PMP or Oracle and experience in the energy sector. The position is on-site in Riyadh, starting February 1st, and is expected to last 6-18 months.

Qualifications

• 6-12 years of Program or Project Management experience.
• Strong experience delivering Oracle CRM initiatives.
• Solid understanding of Oracle program methodologies.
• Excellent communication and stakeholder management capabilities.
• Experience working with multi-vendor and government teams.

Responsibilities

• Lead the end-to-end delivery of the Oracle CRM program.
• Coordinate across multiple workstreams and stakeholders.
• Own program governance and RAID tracking.
• Drive issue resolution and stakeholder alignment.
• Prepare exec-level reporting on performance.

Skills

Program or Project Management experience

Delivery of Oracle CRM initiatives

Communication and stakeholder management

Understanding of Oracle program methodologies

Experience in the energy and utilities sector

Education

PMP, PRINCE2, Agile, or Oracle certifications

Job description

About The Job

Our client is a major government entity in the Kingdom of Saudi Arabia, operating in the energy and utilities sector, currently rolling out a large-scale Oracle CRM transformation. As part of this engagement, we are seeking experienced Oracle CRM Program Managers who can drive complex, multi-workstream delivery across business and technology teams. This role requires a leader who can bring structure, momentum, and clarity to an enterprise-wide CRM program managing stakeholders across government, business operations, IT, and Oracle implementation partners. This is an on-site role in Riyadh, starting February 1st and expected to run 6-18 months.

What You'll Do

• Lead the end-to-end delivery of the Oracle CRM program, ensuring alignment with business and technical objectives
• Ensure adherence to Oracle-recommended program management and deployment methodologies
• Coordinate across multiple workstreams, including business teams, Oracle SI partners, and other third party partners involved
• Own program governance: planning, scheduling, risk management, RAID tracking, steering committee preparation
• Define clear delivery plans, scope, milestones, KPIs, dependencies, and standards
• Drive issue resolution, escalation management, and stakeholder alignment
• Facilitate workshops, program reviews, and design validation sessions
• Track performance against timelines and budgets; prepare exec-level reporting
• Support change management, training, and adoption planning

Requirements

• 6-12 years of Program or Project Management experience
• Strong experience delivering Oracle CRM initiatives
• Solid understanding of Oracle program methodologies and CRM deployment approaches
• Comfortable working with multi-vendor and government stakeholder teams
• Excellent communication and stakeholder management capabilities
• Experience in the energy and utilities sector
• PMP, PRINCE2, Agile, or Oracle certifications
• Arabic speaking is preferred