Operations Tech SME - Quick Commerce Launch Expert

Q-Express Documents Transport - G25; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics company in Dubai is seeking an Operations Tech SME to bridge Operations, Product, and Tech teams. You will lead operational readiness, troubleshoot system issues, and ensure successful launches. Ideal candidates have 1–5 years of experience in operations or technical support, a relevant Bachelor's degree, and strong communication skills. Knowledge of test automation tools and SQL is a plus.

Qualifications

• 1–5 years of experience in operations or technical support.
• Experience supporting technology-enabled operations.
• Ability to manage multiple priorities in fast-paced environments.

Responsibilities

• Lead operational readiness and launch activities.
• Diagnose and troubleshoot system issues.
• Monitor performance post-launch and drive resolution.

Skills

Troubleshooting system issues

Data analysis using Excel

Strong communication skills

Problem-solving

Education

Bachelor's degree in engineering or computer science

Tools

Test automation tools

SQL

Python or similar scripting

Job description

A logistics company in Dubai is seeking an Operations Tech SME to bridge Operations, Product, and Tech teams. You will lead operational readiness, troubleshoot system issues, and ensure successful launches. Ideal candidates have 1–5 years of experience in operations or technical support, a relevant Bachelor's degree, and strong communication skills. Knowledge of test automation tools and SQL is a plus.