Operations Manager, Packaging, ROW Packaging Programs

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Amazon is seeking a Senior Operations Manager to lead ecommerce packaging projects aimed at sustainability. This role involves defining packaging standards, managing cross-functional projects, and driving continuous improvement initiatives. The ideal candidate will possess strong analytical skills, project management experience, and a relevant degree.

Qualifications

• 3 years of employee and performance management experience.
• 3 years of experience in performance metrics, process improvement, or lean techniques.
• Ability to work a flexible schedule, including weekends, nights, and holidays.

Responsibilities

• Define and execute the packaging roadmap for the region.
• Be the technical expert on packing productivity and packaging material specifications.
• Collaborate effectively with worldwide teams for packaging improvements.

Skills

Analytical

Problem-Solving

Communication

Negotiation

Project Management

Education

Bachelor's degree in Business, Engineering, Operations, Supply Chain, Transportation, or Logistics

Job description

Are you interested in driving significant packaging waste reduction projects for Amazon and making a difference in the world of sustainability? We're looking for an experienced, driven, analytical, and creative Senior Operations Manager to lead ecommerce packaging projects. This is an exciting opportunity to join a growing team in an emerging business at Amazon.

This role will be responsible for driving packaging projects, continuous improvement initiatives, and leveraging best practices from other geographies across RoW (GCC, LATAM, IN, JP). The leader will be a natural self-starter who is comfortable supporting both daily execution activities and large, complex, cross-functional projects.

At Amazon, we're working to be the most customer-centric company on earth and are constantly seeking ways to improve. Our team drives innovation while supporting continuous operational improvement. To succeed, we need exceptionally talented, bright, and driven people. In this role, you will develop and scale sustainable ecommerce packaging standards and solutions. Success requires excellent communication, negotiation, and influencing skills to drive consensus across multiple stakeholders. You will interface with Operations, Engineering, Category, Finance, Procurement, Data Science, and Global Packaging teams to identify and execute solutions that improve customer experience by reducing waste and damages, while also driving significant savings for Amazon.

This opportunity requires excellent troubleshooting, problem-solving skills, and the ability to succeed in a fast-paced, ambiguous, and technical environment. Ownership of work is crucial, and candidates should have a proven record of driving projects and strategic initiatives to completion. The ideal candidate is motivated, optimistic, and agile, with strong time and project management skills.

Key job responsibilities

1. Define and execute the packaging roadmap for the region.
2. Be the technical expert on packing productivity, box suite optimization, and packaging material specifications and standards.
3. Collaborate effectively with worldwide teams to identify, share, and implement best practices that improve packaging performance.
4. Coordinate and communicate packaging improvements and progress updates to key stakeholders.

Qualifications include:

• 3 years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2 years of Amazon (blue badge/FTE) experience.
• Ability to work a flexible schedule, including weekends, nights, and holidays.
• Bachelor's degree in Business, Engineering, Operations, Supply Chain, Transportation, or Logistics.
• 3 years of experience in performance metrics, process improvement, or lean techniques.

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Required Experience:

Manager