Operations Manager for Clinic

Ontime Healthcare; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare facility in Dubai is seeking an experienced Operations Manager to oversee daily operations and ensure high-quality patient care. Responsibilities include developing operational policies, supervising staff, and ensuring compliance with healthcare regulations. The ideal candidate has a Bachelor's degree in healthcare management or a related field and proven experience in a clinic setting. Strong leadership, communication, and analytical skills are essential for this role, which aims to enhance clinic performance and patient satisfaction.

Qualifications

• Proven experience as an Operations Manager, preferably in a clinic or healthcare setting in Dubai.
• In-depth knowledge of clinic operations and healthcare regulations.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage overall clinic operations, ensuring a seamless patient experience.
• Develop and implement operational policies and procedures to enhance efficiency.
• Monitor and evaluate clinic performance metrics to identify opportunities for improvement.

Skills

Leadership

Communication

Team Management

Analytical Skills

Education

Bachelor’s degree in healthcare management, business administration, or a related field

Tools

Healthcare management software

MS Office Suite

Job description

Overview

Ontime Group is seeking an experienced Operations Manager to oversee the daily operations of our clinic in Dubai. The successful candidate will be responsible for ensuring the clinic runs efficiently while delivering high-quality patient care and maintaining compliance with healthcare regulations.

Responsibilities

• Manage overall clinic operations, ensuring a seamless patient experience
• Develop and implement operational policies and procedures to enhance efficiency and effectiveness
• Supervise and train clinic staff, fostering a collaborative and high-performing team environment
• Monitor and evaluate clinic performance metrics to identify opportunities for improvement
• Ensure compliance with DHA regulations and healthcare standards
• Manage budgeting, financial reporting, and resource allocation
• Coordinate with healthcare providers and administrative staff to optimize service delivery
• Handle patient inquiries and resolve issues to enhance satisfaction
• Stay informed about industry trends and best practices in clinic operations

Qualifications

• Bachelor’s degree in healthcare management, business administration, or a related field
• Proven experience as an Operations Manager, preferably in a clinic or healthcare setting in Dubai
• In-depth knowledge of clinic operations and healthcare regulations
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Analytical mindset with the ability to make data-driven decisions
• Proficiency in healthcare management software and MS Office Suite
• Strong organizational skills and attention to detail
• Commitment to providing high-quality patient care and fostering a positive clinic environment

Salary + Benefits