Operations Executive UFG Last mile Amazon Now UFG

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company in Dubai is seeking an experienced Operations Lead to oversee last mile operations and enhance delivery performance. You will manage a team, drive performance improvement initiatives, and uphold safety and morale within the team. The ideal candidate holds a Bachelor's degree and has over 13 years of experience in logistics or warehousing. Strong communication skills and proficiency in MS Excel are essential for this role, which requires the ability to work under pressure and adapt in ambiguous situations.

Qualifications

• 13+ years of experience in managing a process and people as a lead.
• Experience in a customer-facing environment, warehousing, logistics, or manufacturing.
• Ability to work under pressure and in ambiguous situations.

Responsibilities

• Manage last mile operations and dispatch operations.
• Meet customer metrics while upholding operational targets.
• Drive performance management of team members and partners.

Skills

Strong communication skills

Proficiency in MS Excel

Good people management skills

Analytical and problem-solving skills

Education

Bachelor's degree

Tools

SQL

Lean Six Sigma

Job description

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA If so Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead (UAE) to join a team that redefines fast delivery helps us build and run this new service for our customers. You will ensure delivery performance and DSP on the road operations and safety.

Key job responsibilities

• Managing on a daily basis end to end last mile operations for a combination of small sites supervising last mile dispatch operations:
• Meeting customer facing metrics while maintaining operational / cost targets and upholding safety and morale of the team reporting to you
• Driving performance management of your team members and DSP partners. Preparing and implementing training and development plans for the DAs
• Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement
• Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis

Qualifications

• A Bachelors degree holder with experience in a customer facing environment warehousing logistics or manufacturing
• Strong communication skills (written and verbal)
• Proficiency in MS Excel
• Ability travel to different stores within UAE
• A selfmotivated person with the ability to motivate the associates/team members
• Strong skills action oriented go getter
• Resourceful to identify the way to get things done using limited resources
• Ability to work under pressure situations
• Ability to work in ambiguous situations and to come out with solutions as per the situations faced
• Good people management skills
• Good analytical and problem solving skills
• 13 yrs of experience in managing a process and people as a lead
• Knowledge of Lean Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous

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