Operations Executive - Contract Origination | Hertz | Financial Services

Robinson & Co (Singapore) Pte Ltd; United Arab Emirates; On-site; AED 40,000 - 50,000; Full time

Job summary

A leading diversified regional business in Dubai, UAE is looking for an individual to support auto finance operations. The successful candidate will maximize approvals for brokerage and lease deals while ensuring compliance with guidelines and regulations. Key responsibilities include data validation, transaction coordination, and record maintenance. Candidates should have a background in financial services, with a preferred educational qualification of a diploma or bachelor’s degree, and at least a year of relevant experience. This role requires understanding of auto sales processes and industry knowledge.

Qualifications

• Minimum 1 year in retail/consumer banking/Financial Services in sales, ops coordination, or retail credit.

Responsibilities

• Support the business by maximizing approvals for Auto Finance and lease deals.
• Serve as the focal point for all auto finance/lease transactions.
• Validate data and documentation at deal submission; check basic credit parameters.
• Track and maintain turnaround times per SLA; follow up with bankers and credit teams.
• Ensure adherence to UAE regulations and AFF guidelines.

Skills

Understanding of auto sales processes

General auto industry knowledge

Background in Financial Services

Education

Diploma/Bachelor’s degree preferred

Job description

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

Support the business by maximizing approvals for Auto Finance (brokerage), in‑house lending, and lease deals, ensuring all processes and guidelines are followed.

Coordinate operational procedures for:

• Pre‑screening and account/entity creation
• Bank placements and follow‑ups
• LOI/LPO validation
• Contract issuance and loan booking

What you will do

• Serve as the focal point for all parties in auto finance/lease transactions (banks, Hertz, in‑house, dealerships).
• Validate data and documentation at deal submission; check basic credit parameters before submission.
• Track and maintain turnaround times per SLA; follow up with bankers and credit teams for feedback.
• Validate LOIs/LPOs; generate lease agreements and annexures upon approval; follow up until vehicle delivery.
• Relay feedback accurately to showroom managers; record and track errors; communicate MIS reports and conduct hygiene checks.
• Ensure adherence to UAE regulations and AFF guidelines; maintain accurate records in systems and data sheets.
• Understand credit policies of partner banks and AFF; challenge declines and excessive documentation requests. Identify and communicate process gaps and improvement opportunities.

Required Skills to be successful

• Understanding of auto sales processes (dealer level) and general auto industry knowledge
• Must have background of Financial Services

About the Team

This role reports to Operations Manager – Contract Origination

What equips you for the role

• Diploma/Bachelor’s preferred
• Minimum 1 year in retail/consumer banking/Financial Services (sales, ops coordination, or retail credit)