Operations Coordinator

. Crane Worldwide Logistics .; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global logistics company based in Dubai is seeking a qualified candidate to handle cargo coordination and documentation. The role involves communicating with clients and customs, preparing necessary export/import documents, and ensuring compliance with industry regulations. Ideal candidates will have strong communication skills, relevant experience, and proficiency in Microsoft Office. This fast-paced position is critical for ensuring timely shipment and excellent customer service.

Qualifications

• Strong working knowledge of rules and documentation for imports and exports.
• Excellent verbal and written communication skills.
• Ability to operate a computer and communicate efficiently.

Responsibilities

• Coordinate with clients and customs for cargo movement.
• Prepare necessary export and customs documents.
• Track cargo for proper delivery and service execution.
• Ensure compliance with company and industry policies.

Skills

Knowledge of import and export regulations

Strong communication skills

Organizational skills

Proficiency in Microsoft Word and Excel

Ability to work in a fast-paced environment

Education

Relevant industry experience

Job description

Essential Job Functions

• Deals directly with clients customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export import and customs clearance process
• Track and trace cargo as necessary to insure proper movement and delivery.
• Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing routing & dispatching and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet customers requirement for the movement of freight.
• KPI adherence DNI / LNR / Cost accuracy / ROTP
• Ensure compliance in line with company and industry policies.
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Talking hearing and using hands to operate a computer keyboard mouse and other computer components
• Sitting for extended periods of time
• Walking within the warehouse and inspecting freight
• Vision abilities required by this job include close vision and the ability to adjust focus

Other Skills/Abilities

• Must possess strong working knowledge of all rules regulations governance and documentation preparations as it pertains to both Imports and Exports.
• Must have strong verbal and written communication skills
• The ability to work in a fast-paced environment.
• Strong organizational skills are required due to the high volume and demands of the position.
• Strong knowledge of Microsoft word and excel

Education & Experience

• Relevant industry experience required strong operational and industry knowledge

Required Experience

IC