Onsite Field Hardware Engineer - Servers & Storage

Intertec Softwares; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in Dubai is seeking an Associate Technical Engineer. The role involves working onsite on hardware deployments and providing support for HPE and Dell server systems. Candidates must have a BE/BTech/Bsc/Diploma qualification and 1-2 years of relevant experience. Strong theoretical knowledge of server and storage hardware, along with good communication skills, are essential. The position also requires an ability to troubleshoot critical incidents effectively.

Qualifications

• 1-2 years of experience in a relevant field.
• Any hardware certifications are required.
• Willingness to work on field at customer premises.

Responsibilities

• Work on hardware deployments and parts replacement.
• Collaborate with senior team members during onsite visits.
• Support critical customer incidents and troubleshoot breakdowns.
• Execute health check services for AMC customers.

Skills

Good Theoretical Knowledge on Server Hardware Components

Good Theoretical Knowledge on Storage Hardware Components

Good Theoretical Knowledge on Hardware Firmware

Good Theoretical Knowledge on Windows Server infrastructure

Written and verbal communication skills

Analytical skills

Good Customer handling Skills

Ability to multi-task

Education

BE/BTech/Bsc/Diploma

Job description

A technology solutions provider in Dubai is seeking an Associate Technical Engineer. The role involves working onsite on hardware deployments and providing support for HPE and Dell server systems. Candidates must have a BE/BTech/Bsc/Diploma qualification and 1-2 years of relevant experience. Strong theoretical knowledge of server and storage hardware, along with good communication skills, are essential. The position also requires an ability to troubleshoot critical incidents effectively.