Onboarding Operations Analyst

Rapyd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global Fintech company in Dubai seeks an Onboarding Operations Analyst to manage compliance operations and monitor case queues. The role requires at least one year of experience in KYB processes, strong analytical skills, and a bachelor's degree in a related field. The successful candidate will thrive in high-pressure environments, ensuring compliance with industry regulations and maintaining excellent customer service.

Qualifications

• At least 1 year experience with KYB (Know Your Business) and/or business underwriting processes.
• Familiar with external compliance rules, regulations and policies related to the payments industry.
• Must display a high level of professional judgment, commitment, integrity, teamwork, and customer service.

Responsibilities

• Create and monitor case queues to identify high risk and priority cases.
• Work on cases and compliance operations queues promptly.
• Review existing merchants’ portfolios and conduct periodical KYB refreshers.

Skills

English fluency

Analytical skills

Problem-solving attitude

Education

Bachelor’s degree in Business Administration, Finance, Accounting or Operations

Job description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter.

As a Onboarding Operations Analyst you will be responsible for:

• Act as first line of defense by creating and monitoring case queues to identify, triage and assess potentially high risk and priority cases which may be escalated
• Actively work cases and compliance operations queues in a timely manner to ensure service levels are maintained including assessing suspicious activities and filing SARs
• Reviewing existing merchants’ portfolio and conducting periodical KYB refreshers
• Monitor and research customer accounts and money transfers for Anti-Money Laundering (AML), sanction screening, negative media alerts, Terms of Service (TOS) violations, Know Your Customer (KYC), Customer Identification Program (CIP), Enhanced Due Diligence (EDD)

Requirements

• At least 1 year experience with performing KYB (Know Your Business) and/or business underwriting processes
• Fluency in English with excellent verbal and written communication skills
• Great analytical skills
• Familiar with external compliance related rules, regulations and policies related to the payments industry.
• Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
• Problem‑solving attitude
• Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
• Bachelor’s degree in Business Administration, Finance, Accounting or Operations
• CAMS - an advantage

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