On-Site Print Systems Engineer

Ghobash Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A service and support company in Abu Dhabi is seeking a skilled Service Engineer to provide on-site technical support for printers and Managed Print Services (MPS). This role involves first-level and basic second-level support, preventive maintenance, and ensuring customer satisfaction. The ideal candidate should have 3-5 years of relevant experience, a diploma in IT or Electronics, and strong troubleshooting skills. This is a full-time position without remote work options.

Qualifications

• 3-5 years of experience in printer maintenance or technical support.
• Experience supporting Managed Print Services (MPS) in a customer-focused environment.

Responsibilities

• Provide on-site first-level and basic second-level support for printers and MPS.
• Perform preventive maintenance and health checks on printing devices.
• Monitor device performance and escalate complex issues.

Skills

Troubleshooting

Problem-solving

Printing systems knowledge

Documentation

Customer service

Education

Diploma in IT, Electronics, or related field

Bachelor's degree in IT Engineering or equivalent experience

Job description

A service and support company in Abu Dhabi is seeking a skilled Service Engineer to provide on-site technical support for printers and Managed Print Services (MPS). This role involves first-level and basic second-level support, preventive maintenance, and ensuring customer satisfaction. The ideal candidate should have 3-5 years of relevant experience, a diploma in IT or Electronics, and strong troubleshooting skills. This is a full-time position without remote work options.