Office Administrator / Front Desk Executive

Worldwide Word Travel and Tourism L.L.C S.O.C; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading travel and tourism company in Dubai seeks an Office Administrator / Front Desk Executive to ensure smooth office operations and provide exceptional service as the first point of contact for clients and visitors. Responsibilities include managing front desk duties, supporting HR functions, and assisting with administrative tasks. Ideal candidates possess strong communication, organizational skills, and proficiency in office software. Join a vibrant team focused on growth, collaboration, and excellence.

Responsibilities

• Reception and front desk management, ensuring a professional atmosphere.
• Provide administrative support and office coordination.
• Assist with HR functions, including employee documentation and onboarding.
• Manage incoming calls and correspondence effectively.
• Maintain an organized front desk area and office environment.
• Prepare reports and presentations as needed.
• Implement and maintain filing systems for documents.
• Support special projects and initiatives by collaborating with team members.
• Utilize previous travel industry experience to enhance customer interactions.

Skills

Strong verbal and written communication skills

Proficient in office software applications

Excellent organizational and multitasking abilities

Customer service orientation

Problem-solving skills

Attention to detail

Ability to work collaboratively

Multilingual (English is mandatory)

Tools

Microsoft Office Suite

Job description

Overview

We are seeking an enthusiastic Office Administrator / Front Desk Executive to join our vibrant team in Dubai. In this role, you will be at the heart of our office operations, responsible for ensuring that our front desk runs smoothly and efficiently. As the first point of contact for clients and visitors, you will play a critical role in shaping their experience with our company. Your professionalism and welcoming demeanor will set the tone for all interactions, reflecting our commitment to providing exceptional service.

This position offers an exciting opportunity for career growth within a supportive environment. We value the development of our team members and provide ongoing training and resources to enhance your skills. You will have the chance to learn various administrative functions and contribute to the overall success of our office. Your role will not only involve managing front desk duties but also supporting various departments, which will allow you to gain a comprehensive understanding of our operations and advance your career.

As an Office Administrator, you will collaborate closely with your colleagues to foster a positive team culture. Your organizational skills will be essential in managing daily tasks efficiently, from scheduling appointments to maintaining office supplies. We believe in promoting a collaborative environment where every team member\'s input is valued, and your contributions will help shape the future of our office operations. Join us and be part of a team that prioritizes growth, teamwork, and excellence.

Responsibilities:

1. Reception and front desk management, ensuring a professional and welcoming atmosphere for all visitors and clients while managing inquiries and directing them appropriately.
2. Provide administrative support and office coordination, including maintaining schedules, organizing meetings, and facilitating communication between departments to enhance workflow.
3. Assist with HR functions, including employee documentation and onboarding support, ensuring that new hires have a seamless transition into the company.
4. Manage incoming calls and correspondence effectively, utilizing communication tools to ensure timely and accurate responses to inquiries from clients and staff.
5. Maintain an organized front desk area and office environment, managing supplies and equipment to ensure everything is readily available for daily operations.
6. Prepare reports and presentations as needed, utilizing software tools to compile information accurately for internal and external stakeholders.
7. Implement and maintain filing systems, ensuring that both electronic and paper documents are organized and easily accessible for team members.
8. Support special projects and initiatives by collaborating with team members, showcasing your ability to work cross-functionally and contribute to strategic objectives.
9. Utilize your previous travel industry experience to enhance customer interactions and provide tailored support to clients in this sector, if applicable.

Skills

• Strong verbal and written communication skills to effectively engage with clients and colleagues.
• Proficient in office software applications, including Microsoft Office Suite and other administrative tools necessary for daily tasks.
• Excellent organizational and multitasking abilities to manage various responsibilities and maintain workflow efficiency.
• Customer service orientation to ensure a positive experience for all visitors and clients interacting with the front desk.
• Problem-solving skills to address challenges proactively and enhance operational processes.
• Attention to detail to ensure accuracy in documentation and data management tasks.
• Ability to work collaboratively in a team environment, fostering positive relationships across departments and contributing to a supportive workplace culture.
• Multilingual (English is Mandatory, other language is a plus)