Night Front Office Lead - Guest Experience & Ops

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain located in Dubai is seeking a Front Office Supervisor to lead the front office team. The role involves supervising team members, ensuring high standards of guest service, and managing daily operations. The ideal candidate must have previous leadership experience, strong interpersonal skills, and the ability to work under pressure. This full-time position offers a dynamic work environment where teamwork and guest satisfaction are prioritized.

Qualifications

• Previous leadership experience required.
• Strong interpersonal and problem-solving abilities.
• Ability to work cohesively as part of a team.

Responsibilities

• Supervises front office team and prepares work schedules.
• Maintains personalized service standard through training.
• Handles guest complaints and anticipates guest needs.

Skills

Leadership Experience

Problem Solving

Interpersonal Skills

Attention to Guest Needs

Ability to Work Under Pressure

Job description

A leading hotel chain located in Dubai is seeking a Front Office Supervisor to lead the front office team. The role involves supervising team members, ensuring high standards of guest service, and managing daily operations. The ideal candidate must have previous leadership experience, strong interpersonal skills, and the ability to work under pressure. This full-time position offers a dynamic work environment where teamwork and guest satisfaction are prioritized.