Multi Property Housing Manager

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Housing Operations Manager to oversee staff housing operations. The role requires managing employee accommodations, ensuring compliance with housing policies, and conducting inspections regularly. Ideal candidates should have a high school diploma or GED along with 3 years of experience in human resources management. An effective communicator with problem-solving skills will excel in this position, offering a chance to contribute to a diverse workplace environment.

Qualifications

• 3 years experience in human resources management operations.
• Familiarity with housing policies and employee accommodation.

Responsibilities

• Manage staff housing operations and ensure policies are followed.
• Inspect dormitory cleanliness and conduct regular inspections.
• Handle employee feedback and conduct progressive discipline procedures.

Skills

Employee management

Communication skills

Problem-solving

Education

High school diploma or GED

2-year degree in Human Resources or related

Job description

Description

Job Summary

Reports to the Multi Property Director of Human Resources. Responsible for staff housing operations including ensuring the associate accommodation is in safe and clean and housing policies are followed by employees.

Candidate Profile

Education and Experience

High school diploma or GED; 3 years experience in human resources management operations or related professional area.

OR

2-year degree from an accredited university in Human Resources Business Administration or related major; 1 year experience in human resources management operations or related professional area.

Core Work Activities

Managing Employee Housing Goals

Based on the Dormitory Enrollment Request assign rooms to the staff on check -in day.

Checks in the staff with the Staff Dormitory Check In / Check Out Form and issues the linen and key to the staff.

Upon staff check-out from the dormitory completes clearance as per the Staff Dormitory Check In / Check Out Form and reports to Human Resources office for any further follow up.

Inspects the cleanliness status of the Dormitory Public Areas and the staff rooms on daily basis and corrects issues as needed.

Schedules regular dormitory cleanliness inspection.

Liaises with contractor for pest control on regular basis.

Implements the Dormitory Rules and Regulations.

Report special disciplinary issues to Director of Human Resources and educates employees as needed.

Maintains room key copies per policy.

Liaises with contractor to conduct regular checks on the fire equipments and room electrical facilities; keeps records per policy.

Works with hotel Loss Prevention Director to organize dormitory Fire Drill on regular basis.

Implement the Dormitory Visitor Policy.

Maintains knowledge of dormitory contract terms and reports/ follows up for any deviations to the contract.

Completes the dormitory staff duty roaster per required schedule and submits for approval.

Maintains records of dormitory issues (e.g. maintenance requests special staff requests check in and out details).

Updates rooming list on weekly basis and submits to Human Resources.

Assist Director of Human Resources with the Linen Purchase/ Replacement Plan per appropriate schedule.

Liaises with Laundry to change the linens on weekly basis.

Maintains the appropriate amount of store items (e.g. chemicals garbage bags).

Maintains an inventory for all dormitory items owned by the location (e.g. bunk beds wardrobe linens electrical utensils chemicals).

Conducting Human Resource Activities

Solicits employee feedback utilizing an open door policy.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives the peers and the subordinates on relevant information in a timely manner.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience

Required Experience:

Manager