Multi-Property Assistant Marketing Manager

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hotel chain based in Dubai is looking for a Manager. The role involves promoting brand awareness and maximizing revenue through effective sales techniques while maintaining guest loyalty. Responsibilities include scheduling sales tours with potential owners, ensuring positive guest service, and performing various office duties. Preferred qualifications include a high school diploma and at least one year of relevant work experience. Join a diverse team in a company that values equality and opportunity for all employees.

Qualifications

• Promote brand awareness and maximize revenue through strong sales techniques.
• Train and motivate employees while adhering to company policies.
• Ensure positive guest experiences through effective communication and service.

Responsibilities

• Communicate with potential owners to schedule preview package sales/tours.
• Verify eligibility for preview package sales.
• Perform general office duties supporting Sales & Marketing.

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g. rewards points show tickets). Perform general office duties to support Sales & Marketing (e.g. filing sending emails typing faxing). Receive record and relay messages accurately completely and legibly.

Assist management in training evaluating counseling and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience

Manager