Mid-Market & Commercial Account Executive - UAE

Zoom Video Communications, Inc; United Arab Emirates; Hybrid; AED 150,000 - 200,000; Full time

Job summary

A leading communication solutions provider in the UAE is seeking a strategic Mid-Market/Commercial Account Executive to drive digital transformation in their sectors. The role involves managing complex sales, acquiring new customers, and expanding the client base. Ideal candidates should have proven experience in account management, a solid understanding of cloud economics, and the ability to utilize CRM tools effectively. This position offers hybrid working options and a commitment to employee well-being and development.

Benefits

Comprehensive benefits program

Flexible work environment

Support for work-life balance

Qualifications

• Proven experience in outbound prospecting and new logo acquisition.
• Ability to exhibit resilience and a growth mindset.
• Demonstrate knowledge in CAPEX vs. OPEX models.

Responsibilities

• Drive digital transformation within Mid-Market/Commercial sectors.
• Manage pipeline development, forecasting, and deal progression.
• Foster collaboration and effective communication across teams.

Skills

Account Executive experience

Knowledge of Cloud Economics

CRM systems and sales tools usage

Relationship-building

Adaptability

Job description

Mid-Market/Commercial Account Executive - UAE

What you can expect

Zoom is looking for a strategic Account Executive to drive digital transformation within our Mid‑Market/Commercial sectors. In this role, you will act as the business leader of your territory or accounts. Moving beyond simple transactional sales to orchestrate complex, multi‑product solution selling. You will balance net‑new customer acquisition with strategic expansion of our install base, leveraging the full platform (UCaaS, CCaaS, CX, AI) to solve critical business challenges.

About the Team

The Zoom sales team is a dynamic force driving the company’s success. With a focus on delivering cutting‑edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer‑centric approach, they play a pivotal role in expanding Zoom’s global presence and ensuring businesses harness the full potential of virtual collaboration.

What we’re looking for

• Have proven Account Executive experience across UCaaS, CCaaS, and CX, with success in outbound prospecting, new logo acquisition, and push the status quo through tailored customer insights.
• Demonstrate knowledge of Cloud Economics, including CAPEX vs. OPEX models, and build TCO and financial impact models to justify investments to financial stakeholders.
• Use CRM systems and sales tools to manage pipeline development, forecasting, and deal progression with precision and accountability.
• Maintain accurate commit forecasts and mutual action plans to ensure visibility, predictability, and alignment across all opportunities.
• Exhibit resilience, adaptability, and a growth mindset while fostering collaboration, relationship‑building, and effective communication across teams.
• Show continuous learning and evolution of sales approaches to stay driven in changing markets and customer environments.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‑Person is indicated in the job description/posting.

Benefits

As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work‑life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem‑solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth‑focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed.