Merchant Operations Manager - Keeta Drone

Keeta; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company in Dubai is seeking a merchant operations manager to oversee operations and drive brand growth in the UAE. The ideal candidate will have over 3 years of experience in merchant operations, strong analytical skills, and the ability to work effectively in a team. Proficiency in English and familiarity with AI tools is preferred. This role offers a dynamic environment focused on operational efficiency and growth.

Qualifications

• 3+ years of experience in merchant or brand operations.
• Strong data sensitivity with analytical tools.
• Proficient in communication and teamwork.
• High resilience and problem-solving skills.
• Familiarity with AI tools for operations.

Responsibilities

• Manage merchant operations for Keeta in the UAE.
• Oversee lifecycle operations of restaurants.
• Drive brand growth and resource allocation.
• Explore supply models to meet delivery demands.

Skills

Merchant operations experience

Data analysis proficiency

Communication skills

Teamwork

Problem-solving ability

Familiarity with AI tools

English proficiency

Job description

Job Responsibilities

• Responsible for Keeta drone's merchant operations in the UAE, including the management of chain brands and urban merchants, driving the growth of UAE's delivery business.
• Platform Merchant Operations: Manage the full lifecycle operations of new and existing restaurants in the UAE market, identify growth opportunities, formulate and execute operational strategies, organize and allocate resources to support growth results.
• Brand Growth Management: Responsible for business growth of target brand pools in the UAE market by iterating brand pool admission rules, distributing resources, and optimizing business strategies to support brand scale growth in emerging markets.
• Supply Exploration and Scenario Operations: Explore delivery demand scenarios and growth opportunities in the UAE market, develop new supply models to meet user needs or increase operational efficiency, thereby driving industry growth.

Qualifications

• At least 3 years of experience in merchant operations or brand operations with a solid understanding and methodology.
• Strong data sensitivity, proficient in using tools for data analysis and strategy reporting.
• Strong communication and teamwork skills, capable of working closely with colleagues from different departments to achieve work goals.
• High resilience and problem-solving ability, able to handle challenges and stress to ensure quality and efficiency of work.
• Familiar with AI tools to enhance operational efficiency, such as merchant grading and strategy optimization; experience with model applications is a plus.
• Preferred Qualifications: 3-5 years of experience in the restaurant industry’s merchant operation; proficiency in English as a working language.