Maximo & Kronos Applications Leader

European Association of Zoos and Aquaria; United Arab Emirates; On-site; AED 200,000 - 250,000; Full time

Job summary

A leading entertainment management company in the United Arab Emirates is looking for an expert to support applications like IBM Maximo and Kronos. The ideal candidate will have over 8 years of relevant experience and an IBM MAS certification, ensuring smooth application operation. Responsibilities include first-level user support, application customization, and managing user accounts. Candidates from hospitality or entertainment backgrounds are especially welcome. This role demands strong troubleshooting skills and a passion for customer service.

Qualifications

• 8+ years working with Maximo (functional or techno-functional).
• 3+ years in application management.
• IBM MAS Certified Professional.

Responsibilities

• First-level support for Maximo & Kronos users.
• Configure and customize applications based on business needs.
• Lead testing and UAT sessions.
• Design dashboards, KPIs, workflows, and reports (IBM BIRT).
• Manage user accounts and security roles.
• Support integrations with Oracle Fusion, MSAD, and other tools.
• Deploy and monitor Maximo Application Suite (MAS) using OpenShift.
• Conduct training sessions and documentation for users.

Skills

Strong understanding of asset management

Excellent troubleshooting and customer service skills

Project management capabilities

Change management capabilities

Data analysis

Education

Bachelor’s degree in Computer Science, IT, or related field

Tools

IBM Maximo

Kronos

Oracle Fusion

OpenShift

WebSphere

JBoss

Job description

A leading entertainment management company in the United Arab Emirates is looking for an expert to support applications like IBM Maximo and Kronos. The ideal candidate will have over 8 years of relevant experience and an IBM MAS certification, ensuring smooth application operation. Responsibilities include first-level user support, application customization, and managing user accounts. Candidates from hospitality or entertainment backgrounds are especially welcome. This role demands strong troubleshooting skills and a passion for customer service.