Marketing Coordinator - Waldorf Astoria Ras Al Khaimah

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company in Ras al-Khaimah is seeking a Marketing Coordinator. This role involves creating high-quality content for social media, engaging with guests online, and implementing campaigns aligned with luxury brand standards. Candidates should have strong communication skills, experience in the hospitality sector, and proficiency in social media analytics tools. This position offers an opportunity to contribute to impactful digital strategies in a prestigious environment.

Qualifications

• Experience in managing social media and content within luxury hospitality.
• Proactive approach to deadlines and targets.
• Proficiency in advanced social media and analytics tools.

Responsibilities

• Produce high-quality photo and video content for social media platforms.
• Engage with guests and followers to build brand loyalty.
• Track engagement, reach, and ROI across platforms.

Skills

Exceptional communication

High level of IT skills

Excellent organizational skills

Proficient in social media tools

Tools

Excel

PowerPoint

Word

Job description

Job Description

Marketing Coordinator

Waldorf Astoria Ras Al Khaimah

Job Number

HOT0C7JX

Work Locations

Waldorf Astoria Ras Al Khaimah, Vienna Street, Ras Al Khaimah 99999

What Will I Be Doing?

Content Creation & Management

Produce high-quality photo and video content for social media platforms (Instagram, TikTok, Facebook, YouTube, LinkedIn, etc.), aligning with Waldorf Astoria’s luxury brand standards.

Create Arabic-language content tailored to regional and local cultural preferences while ensuring global brand alignment.

Maintain and manage a dynamic content calendar to ensure consistent posting across platforms.

Edit and adapt content for various markets, balancing global campaigns with localized messaging.

Social Media Monitoring & Engagement

Monitor social media channels daily, responding promptly and appropriately in both Arabic and English.

Engage with guests, followers, and influencers to build brand loyalty and drive conversation.

Escalate guest concerns and feedback to relevant teams in a timely manner.

Campaign Support

Develop and implement social media campaigns for key hotel promotions, events, and seasonal activities.

Support paid social campaigns by assisting with targeting, ad creative, and performance monitoring.

Analytics & Reporting

Track engagement, reach, and ROI across platforms, providing actionable insights for improvement.

Prepare regular reports for management, highlighting performance against KPIs.

Work closely with the Director of Marketing & Public Relations and other hotel departments (Sales, F&B, Spa, Events) to align digital strategies.

Coordinate with Hilton regional marketing teams to ensure alignment with brand guidelines.

Trend Analysis & Innovation

Stay up-to-date with global and Middle Eastern social media trends.

Experiment with new formats, tools, and storytelling techniques to maximize audience engagement.

Recommend and test new content formats and platform features to maximize reach and engagement.

What Are We Looking For?

A Social Media and Content Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Exceptional communication, with the ability to reflect a sophisticated and refined brand voice.

High level of IT skills, including Excel, PowerPoint, and Word.

Proactive approach to meeting deadlines and targets.

Excellent organizational and administration skills.

Experience in managing social media and content creation within the luxury hospitality or 5-star hotel property.

Proficiency in advanced social media and analytics tools to deliver high-impact, luxury-driven digital campaigns.

What Will It Be Like to Work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!