Marine Customer Care Specialist

Survitec Group Limited; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading survival technology firm is seeking a Customer Service Representative to join their team in Fujairah. The successful candidate will provide advanced product knowledge, handle customer inquiries, and improve relationships. Ideally, applicants should have a degree in Business or related field and 2-4 years of relevant experience in marine technical services. This position offers a competitive salary and various employee perks, aiming to foster an inclusive environment.

Benefits

Competitive Base salary

Additional day off for birthday

Company Anniversary Holiday Benefit

Health Insurance

Life Assurance

Training & Professional Development

Employee Assistance Programme

Workplace Reward & Recognition scheme

Qualifications

• Minimum 2-4 years of relevant experience in Marine related Technical Services.
• Ability to work independently and manage tasks effectively.
• Experience in project coordination is preferred.

Responsibilities

• Provide advanced product and service information to customers.
• Record and process quotes and orders, including custom orders.
• Develop and deepen customer relationships through calls and follow-ups.

Skills

Customer relationship management

Technical services knowledge

Independent task management

Education

Bachelor's or Master's degree in Business Administration or related field

Job description

A leading survival technology firm is seeking a Customer Service Representative to join their team in Fujairah. The successful candidate will provide advanced product knowledge, handle customer inquiries, and improve relationships. Ideally, applicants should have a degree in Business or related field and 2-4 years of relevant experience in marine technical services. This position offers a competitive salary and various employee perks, aiming to foster an inclusive environment.