Manager- Third Party Sales Channels

First Abu Dhabi Bank; Dubai; On-site; AED 180,000 - 250,000; Full time

Job summary

A leading bank in the UAE is seeking a professional to oversee the performance of channel partners and ensure compliance with regulations. This role requires at least 5 years of experience in consumer banking and managerial skills. The successful candidate will focus on optimizing sales and training the sales team on products and best practices.

Qualifications

• At least 5 years of experience in consumer banking and in managerial role.
• Good understanding of banking industry trends in the local market.
• Good market awareness of product range and pricing.

Responsibilities

• Reviewing sales reports and analytics to identify trends.
• Overseeing and guiding the performance of multiple channel partners.
• Ensuring sales team is trained on products and policies.

Skills

Excellent communication and presentation skills

Project management skills

Good analytical skills

Education

Bachelor’s Degree in Business Administration, Finance, Banking or a related major

Job description

Company Description

Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.

Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.

Job Description

Core Responsibilities

• Reviewing sales reports and analytics to identify trends and areas for improvement.
• Overseeing and guiding the performance of multiple channel partners selling loans and cards.
• Support manager in obtaining approvals from internal stakeholders, senior management, joint committee and onboarding new vendor partners in line with banks strategy.
• Ensure contracts are up to date by working with vendor partners and vendor management team
• Ensure the sales team is adequately trained monthly on the banks products, policies, services and selling techniques.
• Identify areas for improvement and implementing corrective actions to optimize loan and card sales.
• Work with the product team & drive sales across vendor partners on Islamic cards
• Introduce rewards and recognition for sales staff across vendors to improve performance
• Conduct mystery shopping across vendors at kiosk activities, to ensure quality sourcing
• Collaborate with Credit, Product, Policy, and Contact Centre to ensure alignment
• Prepare monthly reports to management on channels performance, potential risk, and opportunities for improvement.
• Work on SOP for cards and loans in line with bank requirements.
• Identifies opportunities for continuous improvement of systems, processes, and practices.
• Work with channel partners to improve customer experience, staff productivity and satisfaction with loan and card products.

Job Specific Accountabilities / KPIs

• Project management
• Training sales staff
• Compliance and standards

Specific Accountability

Compliance with Central bank regulations and drive growth for third party sales channel

FRAMEWORK, BOUNDARIES & DECISION MAKING AUTHORITY

Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.

Qualifications

Minimum Qualification

• Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study.
• At least 5 years of experience in consumer banking and in managerial role

Minimum Experience

Good Product knowledge.

• Excellent communication and presentation skills
• Project management skills
• Good understanding of banking industry trends in the local market.
• Good market awareness of product range and pricing.
• Good analytical skills.