Manager - Scholarships & Financial Aid (UAE National)

Black & Grey HR; Ajman; On-site; AED 100,000 - 130,000; Full time

Job summary

A prestigious educational institution in the UAE is seeking a Manager of Scholarship and Financial Aid to oversee operations, manage funds, and support students. The ideal candidate holds a Bachelor's degree with at least 4 years of relevant experience in financial aid management, is proficient in both English and Arabic, and has solid analytical skills. This role offers attractive salary benefits and a collaborative work environment.

Benefits

Attractive Salary Benefits

Qualifications

• Minimum of 4 years of relevant experience in managing scholarships and financial aid.
• Ability to apply financial aid policies and regulations.
• Experience in managing audits and preparing documentation.

Responsibilities

• Lead daily functions of the Financial Aid and Scholarships Office.
• Design and implement policies related to scholarships and financial aid.
• Supervise financial aid processing and ensure compliance with standards.

Skills

Proficiency in English and Arabic

Analytical and problem-solving

Organizational skills

Customer service orientation

Education

Bachelor's degree from an accredited institution

Tools

Financial aid systems

Data management tools

Office software

Job description

Black & Grey HR is hiring for a prestigious and well-established university in the UAE. Our client is looking to appoint a highly qualified and experienced Manager Scholarship and Financial Aid to oversee the end-to-end operations of financial assistance and scholarship programs, ensuring regulatory compliance, operational efficiency, and exceptional support to students and stakeholders.

Responsibilities

• Lead the daily functions of the Financial Aid and Scholarships Office ensuring all services run efficiently and are aligned with institutional goals.
• Design, implement and assess policies and strategies related to scholarships, financial aid offerings, grants, and tuition discounts.
• Supervise the processing and reconciliation of student sponsorships, financial aid disbursements, and debt recovery.
• Ensure strict adherence to institutional policies as well as legal and regulatory standards governing financial aid and scholarships.
• Serve as the central liaison between internal departments and external partners to ensure effective coordination of financial aid procedures.
• Monitor and manage scholarship and aid funds ensuring expenditures remain within authorized budgets.
• Review student eligibility, handle appeals related to academic progress, and make informed decisions on aid adjustments.
• Develop and present information sessions, workshops, and resources for students, families, and university personnel on funding opportunities and policies.
• Collaborate with government and external entities to enhance financial aid offerings and support systems.
• Oversee all documentation, contracts, and reporting related to scholarships and financial aid, including during internal and external audits.
• Evaluate and troubleshoot financial aid information systems and maintain quality control standards across all student funding processes.
• Supervise all processes related to special conditions, fund reallocation, and updating of student financial records in the university's systems.
• Ensure transparency, accuracy, and timeliness in all financial aid-related communications and decisions.
• Lead initiatives such as managing the operations of internal funding schemes like the university's dedicated aid fund (e.g., Thamer's Fund), ensuring full compliance and audit readiness.

Qualifications

• Bachelor's degree from an accredited institution with a minimum of 4 years of relevant experience in managing scholarships and financial aid or a similar academic/financial role.
• Proficiency in both English and Arabic (verbal and written) is essential with strong communication skills to engage a diverse student and staff population.
• Demonstrated expertise in interpreting and applying financial aid policies, regulations, and eligibility requirements.
• Strong analytical and problem-solving skills with the ability to evaluate student eligibility and make sound judgments.
• Proficiency in using financial aid systems, data management tools, and common office software.
• Excellent organizational skills with a keen eye for detail ensuring accuracy and compliance in financial aid processing.
• Ability to build and maintain collaborative relationships with internal departments and external agencies.
• Experience in managing audits, preparing reports, and maintaining documentation for scholarship and financial aid programs.
• High sense of integrity and ability to handle confidential information with discretion.
• Strong customer service orientation with the ability to provide clear, empathetic guidance to students and families seeking financial support.

Benefits

• Attractive Salary Benefits
• Bachelor's degree from an accredited institution with a minimum of 4 years of relevant experience in managing scholarships and financial aid or a similar academic/financial role.
• Proficiency in both English and Arabic (verbal and written) is essential, with strong communication skills to engage a diverse student and staff population.
• Demonstrated expertise in interpreting and applying financial aid policies, regulations, and eligibility requirements.
• Strong analytical and problem-solving skills with the ability to evaluate student eligibility and make sound judgments.
• Proficiency in using financial aid systems, data management tools, and common office software.
• Excellent organizational skills with a keen eye for detail, ensuring accuracy and compliance in financial aid processing.
• Ability to build and maintain collaborative relationships with internal departments and external agencies.
• Experience in managing audits, preparing reports, and maintaining documentation for scholarship and financial aid programs.
• High sense of integrity and ability to handle confidential information with discretion.
• Strong customer service orientation with the ability to provide clear, empathetic guidance to students and families seeking financial support.