Luxury Rooms Controller - Precision Inventory & VIP Care

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Rooms Controller to manage room inventory and create a seamless guest experience. The ideal candidate has front office experience in a luxury setting and expertise in OPERA Cloud. Responsibilities include overseeing room allocations, managing check-ins, and supporting Front Desk operations. This role requires exceptional communication skills and a commitment to delivering a memorable guest experience. Join us for professional growth and training in a premium hospitality environment.

Benefits

Comprehensive training and development programs

Support for career growth

Qualifications

• Demonstrated experience in front office or rooms control within a luxury hotel environment.
• Expertise in OPERA Cloud, with a keen eye for operational detail.
• Exceptional communication and interpersonal skills.

Responsibilities

• Oversee daily room inventory for real-time accuracy.
• Allocate rooms while coordinating with multiple departments.
• Manage check-in and pre-registration processes for arrivals.
• Facilitate room changes, upgrades, and late check-outs.
• Support Front Desk operations during peak periods.

Skills

Front office experience

OPERA Cloud expertise

Exceptional communication

Organizational skills

Job description

A luxury hotel in Dubai is seeking a Rooms Controller to manage room inventory and create a seamless guest experience. The ideal candidate has front office experience in a luxury setting and expertise in OPERA Cloud. Responsibilities include overseeing room allocations, managing check-ins, and supporting Front Desk operations. This role requires exceptional communication skills and a commitment to delivering a memorable guest experience. Join us for professional growth and training in a premium hospitality environment.