Luxury Restaurant Supervisor: Guest Experience & Operations

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in the UAE seeks a Restaurant Supervisor to oversee dining operations, ensuring exceptional guest service and high standards of food hygiene. The ideal candidate should have a hospitality diploma and over two years of experience in luxury hotel environments. Responsibilities include managing staff, coordinating operations, and upholding health and safety regulations. Strong communication skills in English and familiarity with F&B standards are essential for success in this role.

Qualifications

• Minimum of 2 years' experience in a similar operational role in luxury hotels.
• Technical skills in food and hygiene codes and controlling inventory.
• Familiarity with hotel systems and menus.

Responsibilities

• Review bookings and plan department operations during shifts.
• Ensure cleanliness and maintenance of the F&B area before opening.
• Handle guest feedback and ensure guest safety during emergencies.
• Supervise the F&B host's team and manage operational budget.

Skills

Advanced MS Office

Food and beverage terminology

Excellent command of English

Customer service skills

Education

Hospitality diploma/degree

Tools

MICROS/point of sale systems

Job description

A luxury hotel brand in the UAE seeks a Restaurant Supervisor to oversee dining operations, ensuring exceptional guest service and high standards of food hygiene. The ideal candidate should have a hospitality diploma and over two years of experience in luxury hotel environments. Responsibilities include managing staff, coordinating operations, and upholding health and safety regulations. Strong communication skills in English and familiarity with F&B standards are essential for success in this role.