Luxury Gym Front Desk Concierge

MIRA CONSTRUCTION L.L.C; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury service provider in Dubai seeks an experienced Receptionist to ensure a welcoming front desk experience. Responsibilities include managing check-ins and bookings, handling inquiries, and maintaining high standards of hospitality. The ideal candidate should have a graduate degree, at least 2 years of experience in a luxury gym environment, and proficiency in CRM systems. This role demands effective communication and a professional demeanor.

Qualifications

• Graduate degree required.
• Minimum 2 years of experience in a luxury gym environment.
• Experience using a CRM or membership management system is mandatory.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Handle check-ins, check-outs, and membership validations.
• Respond promptly to phone calls, WhatsApp messages, and emails.
• Manage booking schedules for classes and sessions.

Skills

Luxury service standards

Customer service

CRM usage

Effective communication

Education

Graduate degree

Training in customer service or hospitality

Tools

CRM system

Job description

A luxury service provider in Dubai seeks an experienced Receptionist to ensure a welcoming front desk experience. Responsibilities include managing check-ins and bookings, handling inquiries, and maintaining high standards of hospitality. The ideal candidate should have a graduate degree, at least 2 years of experience in a luxury gym environment, and proficiency in CRM systems. This role demands effective communication and a professional demeanor.