Luxury Front Desk Concierge

AccorHotels Middle East; Abu Dhabi; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking a Front Office Associate. The role involves delivering exceptional service throughout the guest journey from check-in to check-out and being the first point of contact for visitors. Ideal candidates have at least two years of experience in a similar position at a 5-star hotel, alongside strong communication skills and a passion for customer service. Join us to be part of an inclusive team that values diversity and fosters a welcoming environment.

Qualifications

• Minimum experience of two years in a similar role in a 5-star luxury hotel.
• Strong verbal and written communication skills and pride in personal presentation.
• A genuine passion for customer service focused on guest satisfaction.

Responsibilities

• Deliver excellent service from check-in to check-out.
• Be the first point of contact for guests and visitors.
• Provide guests with local information about attractions and amenities.

Skills

Customer service

Multitasking

Strong communication skills

Tools

MS Office

Opera system

Job description

A leading hospitality company in Abu Dhabi is seeking a Front Office Associate. The role involves delivering exceptional service throughout the guest journey from check-in to check-out and being the first point of contact for visitors. Ideal candidates have at least two years of experience in a similar position at a 5-star hotel, alongside strong communication skills and a passion for customer service. Join us to be part of an inclusive team that values diversity and fosters a welcoming environment.