Luxury Front Desk Agent - German/Russian Speaker

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel is seeking a Front Desk Agent who will provide outstanding reception services, ensuring guest satisfaction from check-in to check-out. The ideal candidate will have at least 2-3 years of experience in a similar role, possess excellent communication skills, and be fluent in either German or Russian. This position requires a commitment to high customer service standards and may involve working various shifts, including weekends.

Qualifications

• Minimum 2-3 years of experience in a high-end or luxury hotel, or an equivalent setting.
• Positive attitude and good written and verbal communication skills.
• Ability to work various shifts, including weekends and evenings.

Responsibilities

• Provide exceptional reception services for guests.
• Ensure efficient check-in/check-out and complete audit procedures.
• Demonstrate high customer service standards at all times.

Skills

Customer service

Communication skills

IT proficiency

Attention to detail

Teamwork

Job description

A luxury hotel is seeking a Front Desk Agent who will provide outstanding reception services, ensuring guest satisfaction from check-in to check-out. The ideal candidate will have at least 2-3 years of experience in a similar role, possess excellent communication skills, and be fluent in either German or Russian. This position requires a commitment to high customer service standards and may involve working various shifts, including weekends.