Luxury Club Front Office & Lounge Supervisor

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in the United Arab Emirates seeks a Club InterContinental Supervisor to oversee daily operations and ensure seamless guest experiences. The ideal candidate will have 3-4 years of experience in Front Office or Guest Services in luxury settings, and a strong leadership approach. Key responsibilities include supervising service in the Club Lounge and collaborating with various departments. This role offers competitive salary and benefits, promoting a collaborative and inclusive environment.

Benefits

Competitive salary

Room discounts

Extensive training

Qualifications

• 3-4 years’ experience in Front Office, Guest Services, or Food & Beverage within a luxury setting.
• Previous supervisory experience in a service leadership role.
• Strong understanding of high-end guest service standards.

Responsibilities

• Oversee daily operations of Club InterContinental.
• Supervise Club Lounge service including breakfast and evening cocktails.
• Lead and coach a multi-skilled team to ensure refined service.

Skills

Leadership

Guest service

Communication

Operations management

Tools

Opera PMS

Job description

A luxury hotel chain in the United Arab Emirates seeks a Club InterContinental Supervisor to oversee daily operations and ensure seamless guest experiences. The ideal candidate will have 3-4 years of experience in Front Office or Guest Services in luxury settings, and a strong leadership approach. Key responsibilities include supervising service in the Club Lounge and collaborating with various departments. This role offers competitive salary and benefits, promoting a collaborative and inclusive environment.