Lux Resort Hostess — Create Welcoming Guest Experiences

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality group in Dubai is seeking a Hostess to be the first point of contact for guests in their restaurant. The ideal candidate will ensure a welcoming atmosphere and positive dining experience by greeting guests, managing reservations, and addressing concerns. Applicants should possess excellent communication skills, attention to detail, and ideally have experience in hospitality. The role requires flexibility to work during high-volume periods, including weekends and holidays.

Qualifications

• Previous experience in a restaurant or hospitality setting is a plus.
• Food safety certification is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and seat them according to the restaurant's floor plan.
• Ensure guest satisfaction by anticipating needs and responding promptly.
• Address guest concerns and complaints, ensuring satisfaction.
• Conduct regular table visits to monitor guest satisfaction.

Skills

Excellent communication and interpersonal skills

Strong multitasking ability

Attention to detail

Customer service skills

Education

High school diploma or equivalent

Tools

Reservation systems

Job description

A luxury hospitality group in Dubai is seeking a Hostess to be the first point of contact for guests in their restaurant. The ideal candidate will ensure a welcoming atmosphere and positive dining experience by greeting guests, managing reservations, and addressing concerns. Applicants should possess excellent communication skills, attention to detail, and ideally have experience in hospitality. The role requires flexibility to work during high-volume periods, including weekends and holidays.