Lux Hospitality Host: Guest Experience & Reservations

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Hostess to provide high-quality guest service. The role involves greeting guests, managing reservations, and maintaining order in the restaurant area. The ideal candidate should have experience in guest service and possess a warm and attentive personality. Successful applicants will play a key role in ensuring exceptional dining experiences according to the hotel's high standards.

Qualifications

• Experience in guest service environments required.
• Should possess a warm personality and ensure smart presentation.
• Ability to handle demanding guest needs effectively.

Responsibilities

• Greet guests and escort them to their tables.
• Maintain the host/ess desk and ensure logbook completion.
• Answer telephone calls and manage reservations efficiently.

Skills

Guest service experience

Warm personality

Ability to listen and respond to guest needs

Accountable and resilient

Ability to work under pressure

Job description

A luxury hotel in Dubai is seeking a Hostess to provide high-quality guest service. The role involves greeting guests, managing reservations, and maintaining order in the restaurant area. The ideal candidate should have experience in guest service and possess a warm and attentive personality. Successful applicants will play a key role in ensuring exceptional dining experiences according to the hotel's high standards.