Lounge Operations Manager - Guest Experience Lead

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality chain located in Dubai is looking for a Manager to ensure optimum service and team coordination. The successful candidate will oversee staff grooming, conduct hiring and training, and monitor dining areas to enhance guest satisfaction. Applicants should possess at least 2 years of relevant work experience and 1 year in supervisory roles. We value a diverse workplace and are committed to equal opportunities for all employees.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.
• Ability to manage team dynamics and guest interactions.

Responsibilities

• Ensure teamwork and service quality.
• Inspect staff grooming and attire.
• Conduct hiring and training of employees.
• Monitor dining areas for guest satisfaction.
• Implement safety and security policies.

Skills

Teamwork

Communication

Operational Efficiency

Problem Solving

Guest Service

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality chain located in Dubai is looking for a Manager to ensure optimum service and team coordination. The successful candidate will oversee staff grooming, conduct hiring and training, and monitor dining areas to enhance guest satisfaction. Applicants should possess at least 2 years of relevant work experience and 1 year in supervisory roles. We value a diverse workplace and are committed to equal opportunities for all employees.