Learning Manager

Minor International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Learning Manager who will serve as a role model for team members. In this dynamic role, you will prepare and monitor individual development plans, organize training activities, and support the Property Leadership Team in enhancing team members' skills to ensure exceptional customer satisfaction. Your passion for leadership, strong communication, and training skills will inspire and guide team members on their journey. If you are driven by a desire to foster growth and development in a luxury service environment, this opportunity is perfect for you.

Qualifications

• Experience in Training & Development in a Luxury Hotel Brand.
• Ability to inspire and mentor team members effectively.

Responsibilities

• Prepare and monitor individual development plans for team members.
• Organize training activities and support learning opportunities.

Skills

Communication Skills

Training Skills

Presentation Skills

Leadership

Emotional Intelligence

Adaptability

Education

College degree in Human Resources

Degree in Education or related field

Tools

LMS course creation

Job description

As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey, preparing and monitoring individual development plans, organizing training activities, and supporting them through learning and development opportunities. You will also support the Property Leadership Team with advice on how best to improve team members' skills and capabilities in order to ensure customer satisfaction.

Qualifications:

College degree in Human Resources, Education, or related field.
Previous experience in Training & Development in a Luxury Hotel Brand & Operational experience in F&B or Rooms.
Strong communication, training, and presentation skills.
Passion for leadership; able to inspire, guide, and mentor team members.

Additional Information:

• Certification in coaching.
• Knowledge in Luxury Brand Standards & high-end service etiquette.
• LMS familiarity with LMS course creation and system admin.
• Adaptability and Innovation.
• Emotional Intelligence; able to differentiate learning styles, needs, and challenges.
• Skills in addressing performance gaps and developing solutions to improve performance.

Remote Work: No

Employment Type: Full-time