Lead Technician

Johnson Controls; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading technology solutions company is seeking a Lead Technician for Security Systems in Dubai. This role involves supporting ACS and CCTV systems commissioning, troubleshooting, and overseeing field subcontractors. The ideal candidate has at least 7 years of experience in installation and servicing various security systems, including Access Control and CCTV. Strong programming skills and a valid UAE driving license are required. The position promotes a collaborative, inclusive culture focused on professional growth and technical excellence.

Benefits

Opportunities for professional development

Inclusive and collaborative work environment

Qualifications

• Minimum 7 years experience with installation, testing, commissioning, and servicing of various CCTV systems.
• Proven technical knowledge of Access Control systems.
• Solid knowledge of field cabling and installation best practices.

Responsibilities

• Support ACS and CCTV systems field commissioning and troubleshooting.
• Conduct system operation training and create handover documents.
• Coordinate with clients on IT and network requirements.

Skills

Knowledge of security systems

Troubleshooting skills

Programming controllers

Installation and commissioning

Client communication

Team leadership

Fluency in English

Education

ITI / Diploma in Electrical / Electronic or equivalent

Tools

CCTV systems (Avigilon, HIK, Pelco)

Access Control systems (CEM, C-CURE)

Job description

What you will do

The Lead Technician Security systems is a key role reporting directly to the Project Manager and will be based in Dubai. As a Lead Technician you will support ACS and CCTV systems field commissioning troubleshooting onsite system verification and PPM activities. This may include supervising and directing field sub-contractors.

As a member of this team you will work within a dynamic environment that provides a platform for you to develop your technical and project management skills.

How you will do it

As a Technician you must have good knowledge of the latest security system products and electronics/Networking knowledge. You are hands on programming controllers installing & commissioning of various Access Control System & CCTV System Platforms Visitor Management Systems Speed gates Car Park barriers Road Blockers Bollards ANPR and set up test third party software integrations. You will demonstrate your expertise by conducting system operation training and creating handover documents to ensure a smooth handover to customers and by maintaining a high standard of safety at all times.

What we look for

• ITI / Diploma in Electrical /Electronic or equivalent.
• Minimum 7 Years Experience with installation Testing & Commissioning & Servicing of Various Brands CCTV systems(Avigilon HIK Pelco Avigilon ) Thermal Camera & CCTV Storage systems.
• Proven technical knowledge and experience of working on Access Control systems (CEM & C-CURE ACS Applications).
• Proven technical knowledge and experience of working on Intrusion detection ANPR & PAVA Systems.
• Proven technical knowledge and experience of working on Road Blockers Bollards Gate Barrier & Fire Systems.
• Solid knowledge of field cabling and installation best practices for ACS and CCTV Systems.
• Organize and effectively utilize technical resources information material and support to assure efficient execution of all assigned tasks and coordination with third-party service providers and vendors.
• Provides solutions to others on very complex system problems by either troubleshooting or advising how to resolve problems.
• Must adhere to company safety policies and procedures to ensure all duties are performed in a safe and professional manner.
• Escalation points on technical issues and provides coaching mentoring and technical assistance to team members and clients.
• Focal point for client sales manufacturer to achieve the required solutions to fulfil the client requirements.
• Coordinate with clients IT team to understand their IT & network requirements and guide them for best practices for deployment of ACS and CCTV systems.
• Knowledge in preparation of Incident reports and Root Cause Analysis reports
• Candidate should be fluent in English speaking & Writing
• Valid UAE Driving License

Our culture

At Johnson Controls you have the opportunity to work on some of the most exciting projects in todays market. Our hardworking people empower us and we believe in being part of a team that is open collaborative results-oriented hardworking and above all fun.

We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion getting comfortable with having crucial conversations and valuing different perspectives we will be one of the most desirable places to work.

Required Experience:

IC