Lead Amazon Connect Developer - Remote-Eligible

NorthBay Solutions; Abu Dhabi; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in the UAE is seeking a Lead Developer specializing in Amazon Connect. This role involves designing and developing contact center solutions, utilizing AWS services to enhance capabilities, and mentoring junior engineers. Candidates should have significant software development experience, particularly with Amazon Connect and other AWS tools. This position offers a hybrid or remote working model.

Qualifications

• 8+ years of total software development experience.
• 3+ years of hands-on experience with Amazon Connect.
• Proven experience in delivering enterprise-grade call center platforms.

Responsibilities

• Lead the design and development of Amazon Connect-based solutions.
• Develop customized IVR call flows and integrations.
• Collaborate with stakeholders to align technical solutions.

Skills

Amazon Connect experience

AWS Cloud services

IVR development

Analytical skills

Leadership skills

Tools

AWS Lambda

AWS S3

API Gateway

Job description

A technology solutions provider in the UAE is seeking a Lead Developer specializing in Amazon Connect. This role involves designing and developing contact center solutions, utilizing AWS services to enhance capabilities, and mentoring junior engineers. Candidates should have significant software development experience, particularly with Amazon Connect and other AWS tools. This position offers a hybrid or remote working model.