Laundry Supervisor

Al Jaddaf Rotana Dubai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Laundry Supervisor to oversee laundry operations. The ideal candidate will ensure laundry service is met timely and to the highest standards, supervise team performance, and manage guest and house laundry. Applicants should have previous experience in a similar role, strong communication skills, and ideally a relevant degree or vocational training. This dynamic role requires a detail-oriented individual who thrives under pressure and works well in a multicultural environment.

Qualifications

• Previous experience in a similar role is required.
• Good command of written and verbal English communication skills is essential.
• Computer knowledge is an added advantage.

Responsibilities

• Assist Laundry Manager in enforcing policies and procedures.
• Supervise and monitor the performance of laundry employees.
• Ensure proper handling of guest and house laundry.
• Maintain adequate clean linen and uniforms.
• Follow up on preventive maintenance and repair orders.
• Check daily production priorities.

Skills

Effective Communication

Teamwork

Customer Focus

Adaptability

Planning for Business

Understanding Hotel Operations

Supervising People

Drive for Results

Understanding Differences

Supervising Operations

Education

Degree or vocational training in laundry operation

Job description

We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
• Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests
• Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area
• Follow up with engineering department on preventive maintenance and repair orders
• Check daily production according to priorities and assist in the activities of the maker
• Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction
• Ensure that laundry employees are knowledgeable about hotel services and facilities

Skills

Education, Qualifications & Experiences

You should ideally have a degree or a vocational training within the laundry operation and previous experience in a similar role. Good command of written and verbal English communication skills are essentials and computer knowledge is an added advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results