High School Graduates Programme

Emirates Airlines; Dubai; On-site; AED 120,000 - 200,000; Full time

Job description

Overview

What business areas can you join? After your interview, you will be allocated to one of the below business areas:

• Emirates Airport Services

  You will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish.

• dnata Airport Services

  You will be responsible for providing exceptional customer service to all passengers at check-in, gates, transfer desk and special handling in alignment with dnata's high service standards. Our Marhaba Services Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether you are a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, we are dedicated to ensuring that you receive the highest level of care and attention throughout your journey.

• SkyCargo

  You will be responsible for the efficient and quality handling and/or processing of all cargo, courier, and mail within an assigned area of cargo warehouse/airside operations to achieve service delivery and efficiency targets whilst ensuring safety and security compliance.

• Group Security

  You will carry out general and aviation security duties related to surveillance, guarding, escort and screening for Emirates Group in order to protect staff, property and the business against acts of unlawful interference. Perform aviation security functions including guarding, access control, search, inspection, surveillance screening and escort of aircraft, cargo, catering products of both airside and landside facilities e.g. cargo warehouse, engineering hangars.

• Contact Centre

  You will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. Your ability to deliver exceptional customer service will be crucial in ensuring that our customers feel valued and supported throughout their journey.

• Finance

  You will rotate across various functions within Global Financial Services. This programme is designed to provide you with valuable exposure, develop key financial skills, and build a strong foundation for a successful career in Finance.

Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.

Skills

• Hold a valid UAE passport and Khulasat Al Qaid
• National service completion (for male candidates)
• Fluent in written and spoken English
• Fluent in any other language is a plus
• A levels or High school certificate
• Excellent interpersonal and customer service skills
• Willing to work in a shift environment
• Willing to wear uniform (frontline customer facing roles)
• Proficient in PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)

What is the selection process?

• Step 1 – Apply

  Submit your application and we’ll send you an email to confirm that we’ve received it.

• Step 2 – Review

  Our Recruitment Team will review your application.

• Step 3 – Video Interview and Assessment

  If you’re shortlisted for a role, we’ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue.

• Step 4 – Final face to face interview
• Step 5 – Offer

  If successful, we’ll send you an offer of employment which will include the benefits package for your role.