Key Account Manager

McCain Middle East FZE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global food company in Dubai is seeking a Key Account Manager for Retail to drive success across the MENA region. The ideal candidate should have significant experience in FMCG sales, excellent stakeholder management skills, and fluency in both Arabic and English. Responsibilities include building strategic retail plans, leading distributor relationships, and developing partnerships with regional retailers. This is a full-time role with a commitment to a people-first culture and competitive benefits.

Benefits

Competitive compensation benefits

Development paths tailored to growth

Qualifications

• 57+ years of experience in FMCG sales, preferably in food/Retail.
• Excellent stakeholder management skills.
• Commercial sharpness to manage P&L drivers and margins.

Responsibilities

• Build and execute strategic retail plans per market.
• Own and lead relationships with distributors.
• Develop partnerships with top regional retailers.

Skills

FMCG sales experience

Stakeholder management

Fluency in Arabic

Fluency in English

Strategic thinking

Education

University degree in Business, Marketing or related field

Job description

Overview

Position Title: Key Account Manager - Retail

Position Type: Regular - Full-Time

Position Location: Dubai Mainland

Requisition ID: 35931

We are passionate about potatoes. But we’re even more passionate about our People!

At McCain we know the power food has to connect people, families and communities. Thats why our purpose is simple and bold: Celebrating real connections through delicious planet-friendly food.

We’re customer obsessed, team-spirited and driven by impact. And when we grow together we succeed together.

Ready to lead retail success across the MENA region?

Join us as our next Key Account Manager Retail (MENA)!

Where Youll Work

• Region: MENA (Middle East & North Africa)
• Travel: Regular across key markets
• Reporting to: Retail Director MENA
• Languages: Arabic & English fluency required

What Youll Do

Retail Strategy & Growth

• Build and execute strategic retail plans per market in line with business goals
• Align local distributor teams with McCains ambitions and performance KPIs

Distributor & Partner Leadership

• Own and lead the relationship with distributors (RTM model)
• Conduct robust business reviews on targets, stock levels, sell-in, support and activations
• Ensure strong alignment with channel and brand marketing

Key Account Management

• Develop advanced partnerships with top regional retailers
• Identify new opportunities (PL category expansion, regional deals, new models)
• Support trade marketing execution: POS tools, promotions, activations

Sales Operations & Forecasting

• Collaborate with demand planning and distributors on accurate forecasting
• Monitor IMS stock levels and ensure timely order management
• Follow up on payment terms A/R and credit management in coordination with finance

Market Intelligence

• Track category trends, shopper behaviour and competitor activities
• Report business insights and market risks across MENA

What You Bring

• University degree in Business, Marketing or related field
• 57 years experience in FMCG sales (preferably in food/Retail/Distributor-led markets)
• Fluency in Arabic & English (written and spoken)
• Commercial sharpness able to manage P&L drivers, margins and forecast accuracy
• Excellent stakeholder management both internal and external
• A structured yet entrepreneurial mindset: strategic thinking meets hands-on execution
• Willingness to travel across the region

Why McCain

At McCain you don’t just take a job you join a global family that believes in people-first culture, shared success and real impact. We offer competitive compensation benefits and development paths tailored to your growth. Here you matter.

Join us and help shape the future of retail in MENA, one delicious potato at a time.

Apply now and lets grow together.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us know and we will work with you to meet your needs.

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Job Family: Sales
Division: Continental Europe
Department: Retail MEMA
Location(s): AE - United Arab Emirates : Dubai : Jebel Ali

Company: McCain Middle East FZE

Required Experience:

Manager