Key Account Manager

Careem; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading local technology company in Dubai is seeking a Key Account Manager responsible for managing and growing strategic partnerships with top restaurant brands. The role involves driving order growth, optimizing performance, and utilizing data-driven insights for tailored marketing strategies. Successful candidates will excel in relationship management and possess strong analytical skills. This role is based in Dubai, UAE.

Qualifications

• Strong relationship management skills to deal with top restaurant brands.
• Proven analytical skills to drive data-driven insights.
• Ability to develop marketing strategies that enhance partner engagement.

Responsibilities

• Manage and grow strategic partnerships with top restaurant brands.
• Drive order growth and optimize operational performance.
• Collaborate cross-functionally to enhance partner experience.

Skills

Relationship management

Analytical skills

Results-driven mindset

Job description

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with top restaurant brands in Dubai. Your role will focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data-driven insights and tailored marketing strategies. You will collaborate cross-functionally to enhance the partner experience, negotiate commercial agreements, and implement initiatives that drive revenue and profitability. Success in this role requires strong relationship management, analytical skills, and a results-driven mindset.
This role is based in Dubai, UAE.

Key Responsibilities:

• Account Management – Take full ownership of assigned accounts, acting as the primary point of contact for partners.
• Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance.
• Partner Experience & Satisfaction – Use data-driven decision-making to analyze performance, drive operational excellence, and enhance the overall merchant and user experience. Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention.
• Cross-functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives and ensure seamless execution.