IT Support Specialist: Keep Systems Running Smoothly

AHS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A technology solutions provider in Dubai is seeking an IT Support/Technician to deliver exceptional technical support to staff. Duties include troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring data security. Candidates should have a solid background in IT support with experience in operating systems and networking concepts. Excellent communication skills and a passion for technology are essential for success in this role.

Qualifications

• 3-5 years of experience in IT support or technical support roles.
• Strong knowledge of operating systems (Windows, macOS, Linux).
• Experience with remote support tools and ticketing systems.

Responsibilities

• Troubleshoot and resolve hardware and software issues.
• Install, configure, and maintain computer systems.
• Assist with setup and maintenance of network infrastructure.

Skills

Troubleshooting hardware issues

Troubleshooting software issues

Networking concepts

Problem-solving skills

Communication skills

Education

Associate's degree in Information Technology

Bachelor's degree in Information Technology (preferred)

Tools

Remote support tools

Helpdesk tracking systems

Job description

A technology solutions provider in Dubai is seeking an IT Support/Technician to deliver exceptional technical support to staff. Duties include troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring data security. Candidates should have a solid background in IT support with experience in operating systems and networking concepts. Excellent communication skills and a passion for technology are essential for success in this role.