IT Support Engineer

Tap Growth ai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading tech company in Dubai is looking for an IT Support Engineer to provide top-notch support and maintain IT systems. The ideal candidate should have a minimum of 4 years of experience in IT support, strong knowledge of Windows/Linux operating systems, and excellent problem-solving skills. Responsibilities include troubleshooting hardware/software issues, maintaining network infrastructure, and collaborating with teams. This role requires strong communication skills and the ability to work both independently and with others.

Qualifications

• Minimum of 4 years experience in IT support or related field.
• Strong knowledge of Windows/Linux operating systems.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide technical support and troubleshooting for hardware and software issues.
• Maintain and monitor network infrastructure.
• Document processes and create user guides.

Skills

Technical support

Problem-solving

Communication

Networking concepts

Windows/Linux operating systems

Education

Certifications such as CompTIA A+, Network+

Job description

🌟 We're Hiring: IT Support Engineer! 🌟

We are looking for a skilled IT Support Engineer to join our team in Dubai. The ideal candidate will possess strong technical expertise, exceptional problem-solving skills, and a passion for providing top‑notch support to our users. You will play a crucial role in maintaining the integrity of our IT systems and ensuring seamless operations.

📍 Location: Dubai, United Arab Emirates
⏰ Work Mode: Work From Office
💼 Role: IT Support Engineer

Salary - 5500 AED

Experience - 4+ years

What You'll Do:

• Provide technical support and troubleshooting for hardware and software issues
• Maintain and monitor network infrastructure
• Document processes and create user guides for better service delivery
• Collaborate with cross‑functional teams to resolve technical challenges
• Assist in system upgrades and installations as needed
• Respond promptly to support requests from staff members
• Experience in Outlook laptop image installations and POS
• MS Office Outlook backup procedures
• End‑user support
• Printer, laptop, computer, and CCTV configuration

What We're Looking For:

• Minimum of 4 years experience in IT support or related field
• Strong knowledge of Windows/Linux operating systems and networking concepts
• Excellent communication and interpersonal skills
• Ability to work independently as well as part of a team
• Certifications such as CompTIA A+, Network+, or equivalent preferred

Ready to take your career to the next level? 🚀 Apply now and join us on this exciting journey!