IT Specialist - Network, Hardware & Support

JW Marriott; Dubai; On-site; AED 8,000 - 12,000; Full time

Job summary

A luxury hotel brand in Dubai is seeking a Technical Support Associate to provide end-user assistance and resolve technical issues. This role involves maintaining computer networks, troubleshooting hardware/software problems, and managing user accounts. The ideal candidate should have a high school diploma and at least one year of relevant experience. JW Marriott emphasizes a supportive work environment where associates can pursue personal and professional development.

Qualifications

• At least 1 year of related work experience.
• No supervisory experience required.
• Skills in software and hardware troubleshooting.

Responsibilities

• Provide end-user support and manage user accounts.
• Troubleshoot technical issues related to computer systems.
• Maintain and upgrade hardware and software.

Skills

Technical problem solving

Customer service

Network support

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand in Dubai is seeking a Technical Support Associate to provide end-user assistance and resolve technical issues. This role involves maintaining computer networks, troubleshooting hardware/software problems, and managing user accounts. The ideal candidate should have a high school diploma and at least one year of relevant experience. JW Marriott emphasizes a supportive work environment where associates can pursue personal and professional development.