IT Specialist

YES-PAC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in the United Arab Emirates seeks an experienced IT Specialist to bridge the System Administration and IT Support teams. The ideal candidate will have a strong background in system administration and cybersecurity, with at least 2 years of IT operations experience. Responsibilities include overseeing IT operations, monitoring system performance, and participating in projects. The position offers social and medical insurance, along with company-provided transportation.

Benefits

Social and medical insurance coverage

Company-provided transportation

Qualifications

• Minimum of 2 years of experience in IT operations or system administration.
• Strong background in system administration and cybersecurity.

Responsibilities

• Liaise between System Admin and IT Support teams for operations.
• Oversee daily IT operations for all infrastructure components.
• Monitor and manage system performance and security compliance.
• Supervise maintenance for servers and network devices.
• Participate in IT projects including upgrades and migrations.
• Prepare and maintain technical documentation and reports.
• Coordinate with vendors for maintenance and support.
• Follow up on IT security alerts and incidents.

Skills

Windows Server (AD, DNS, DHCP, File Server)

Office 365 / Google Workspace administration

Kaspersky EDR Optimum management

Fortigate Firewall configuration and monitoring

Networking (VLAN, VPN, Routing, Switching)

ERP and database basics (SQL knowledge)

Familiarity with backup systems and monitoring tools

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Job description

Job Position - IT Specialist

Company Name - YES-PAC

About the Role

We are looking for an experienced IT Specialist with a strong background in system administration, cybersecurity, and IT operations to act as the bridge between the System Administration team and IT Support team. The role involves monitoring, troubleshooting, documentation, reporting, and ensuring system security across servers, endpoints, and network infrastructure.

Key Responsibilities

• Serve as the main liaison between System Admin and IT Support teams to ensure smooth operations and effective problem-solving.
• Oversee daily IT operations for all infrastructure components (servers, workstations, network, and security).
• Monitor and manage system performance, availability, and security compliance.
• Supervise preventive and corrective maintenance for servers, endpoints, and network devices.
• Participate in IT projects such as upgrades, migrations, or new implementations.
• Prepare and maintain technical documentation and periodic reports.
• Coordinate with vendors and service providers for external maintenance or technical support.
• Follow up on IT security alerts, incidents, and patch management in coordination with the security tools.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field.

Minimum +2 years of experience in IT operations or system administration.

Proficient in

• Windows Server (AD, DNS, DHCP, File Server)
• Office 365 / Google Workspace administration
• Kaspersky EDR Optimum management
• Fortigate Firewall configuration and monitoring
• Networking (VLAN, VPN, Routing, Switching)
• ERP and database basics (SQL knowledge is a plus)
• Familiarity with backup systems, monitoring tools, and ITIL processes.

Package & Benefits

• Social and medical insurance coverage.
• Company-provided transportation.