IT Service & Operations Specialist

PricewaterhouseCoopers; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading professional services firm in Dubai is seeking an Associate in Information Technology to support core business functions by deploying applications, managing technology infrastructure, and ensuring service quality. The successful candidate will focus on customer support and maintain high customer satisfaction while assisting in various technology-related projects. Strong experience in service management and a commitment to quality are essential for this role.

Qualifications

• Experience in managing technology infrastructure.
• Ability to analyze incident causes and contribute to service improvement.
• Skills in customer support and service management.

Responsibilities

• Support core business functions by deploying applications.
• Manage design and implementation of technology infrastructure.
• Ensure quality of services and maintain customer satisfaction.

Job description

A leading professional services firm in Dubai is seeking an Associate in Information Technology to support core business functions by deploying applications, managing technology infrastructure, and ensuring service quality. The successful candidate will focus on customer support and maintain high customer satisfaction while assisting in various technology-related projects. Strong experience in service management and a commitment to quality are essential for this role.