IT Manager

Solutions Leisure Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic IT Manager to drive innovation and lead a talented team of IT professionals. In this pivotal role, you will ensure the seamless integration and performance of essential business systems, such as POS, CRM, and ERP platforms. Your leadership will be crucial in enhancing operational efficiency, maintaining high standards of security, and fostering a culture of collaboration. If you are passionate about technology and ready to make a significant impact, this opportunity is perfect for you. Join a forward-thinking company that values innovation and teamwork, and help shape the future of IT within the organization.

Qualifications

• 5+ years in IT management with experience in leading teams.
• Strong understanding of IT security protocols and system integration.

Responsibilities

• Lead a team to ensure alignment on IT priorities and objectives.
• Oversee integration and optimization of key business systems.

Skills

Leadership

IT Infrastructure Knowledge

Problem-Solving

Communication

Organizational Skills

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Tools

POS Systems

CRM Systems

ERP Systems

eCommerce Platforms (Shopify)

Network Management

Job description

Job Title: IT Manager

OVERVIEW:

The IT Manager will be responsible for ensuring the smooth integration and performance of key business systems including POS, CRM, ERP, and eCommerce platforms. You'll also play a crucial role in leading a team of IT professionals, driving innovation, improving processes, and maintaining high standards of security and system reliability across the organization.

Key Responsibilities:

Leadership & Team Management:

• Lead and support team members and ensure clear communication and alignment on IT priorities and objectives.
• Set goals, manage workload distribution, and monitor progress to ensure the timely completion of IT tasks and projects.

IT Systems & Infrastructure Management:

• Oversee the integration and optimization of systems like Shopify, CRM, ERP, and POS to enhance operational efficiency.
• Ensure smooth operation and maintenance of POS systems across locations.
• Monitor network infrastructure to ensure reliable connectivity and minimal downtime.

Security & Data Management:

• Implement and manage IT security protocols including firewalls and data protection measures to safeguard business-critical data.
• Ensure compliance with data protection regulations and industry standards.
• Manage the integrity of digital assets and company data to minimize risks and protect sensitive information.

Systems Support & Optimization:

• Support and troubleshoot key systems (POS, CRM, ERP) to ensure they function optimally and integrate seamlessly with each other.
• Lead the maintenance and improvement of internal communications platforms and collaboration tools to enhance team efficiency.

Education / Qualification:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5 years of experience in IT management or a similar role with at least 1 year of experience in leading a small team.
• Experience with POS systems, CRM, ERP, eCommerce platforms (e.g. Shopify), and network management.
• Strong understanding of IT security protocols, firewalls, data compliance, and network infrastructure.
• Familiarity with managing IT systems for multi-location organizations is a plus.

Skills & Competencies:

• Proven leadership abilities with experience guiding and mentoring a small team.
• Strong technical knowledge of IT infrastructure, security, and system integration.
• Problem-solving skills with a proactive approach to troubleshooting and resolving IT issues.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Highly organized with the ability to manage tasks and priorities effectively.
• Ability to think strategically while managing day-to-day operations.