IT Assistant

Anantara; Remote; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain is seeking a skilled IT professional to maintain and troubleshoot its IT systems in Abu Dhabi. You will be responsible for ensuring the seamless operation of hardware and software while resolving technical issues. The ideal candidate has a Bachelor's degree in Information Technology and strong knowledge of networks and hotel management systems. Excellent communication and multitasking skills are essential for this role, which offers a remote location opportunity.

Qualifications

• Bachelor's degree in Information Technology or related field, or relevant certifications.
• Strong knowledge of computer systems, networks, and various software applications.
• Ability to troubleshoot hardware, software, and network issues effectively.

Responsibilities

• Maintain and troubleshoot the hotel’s IT systems, including hardware, software, and networks.
• Ensure that all IT infrastructure operates smoothly, resolving technical issues.
• Stay up-to-date with IT industry standards and compliance regulations.

Skills

Troubleshooting hardware issues

Knowledge of networks

Excellent communication skills

Ability to work under pressure

Education

Bachelor's degree in Information Technology

Tools

Hotel management systems

Point-of-sale (POS) systems

Job description

Overview

Reporting to the IT Manager, you will maintain and troubleshoot the hotel’s IT systems, including hardware, software and networks. You will ensure that all IT infrastructure operates smoothly, resolving technical issues and performing system updates as needed. Staying up-to-date with IT industry standards and compliance regulations will also be key to your role.

Responsibilities

• Maintain and troubleshoot the hotel’s IT systems, including hardware, software, and networks.


• Ensure that all IT infrastructure operates smoothly, resolving technical issues and performing system updates as needed.


• Stay up-to-date with IT industry standards and compliance regulations relevant to the role.

Qualifications

• Bachelor's degree in Information Technology or related field, or relevant certifications.


• Strong knowledge of computer systems, networks, and various software applications.


• Experience with hotel management systems and point-of-sale (POS) systems is a plus.


• Ability to troubleshoot hardware, software, and network issues effectively.


• Excellent communication and interpersonal skills.


• Ability to work under pressure and handle multiple tasks simultaneously.


• Detail-oriented, proactive, and able to work independently.

Additional Information

Remote location