Inside Sales Engineer: Spare Parts & Services

Alfa Laval Spiral; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A global leader in fluid handling is seeking an Inside Sales Engineer based in Abu Dhabi. This role involves managing the Lead to Order process for spare parts and services, identifying upselling opportunities, and ensuring accurate order fulfillment using CRM and ERP systems. The ideal candidate will thrive in an international environment and contribute to sustainability goals while building a successful career.

Benefits

Career development opportunities

Learning from global leaders

Supportive international team

Responsibilities

• Responsible for Lead to Order process for enquiries pertinent to Spare Parts & Services.
• Proactively identify and capture upselling opportunities.
• Investigate & identify the parts required and submit quotations.
• Check parts availability and ensure correct pricing to provide quotation.
• Weekly monitoring of Open Quotes and communication with Customers and Sales team.
• Order registration in ERP system and provide associated purchase orders.
• Use the CRM tool and other tools in a consistent way to support the sales process.
• Follow up on order fulfillment progress with Order Handling team.
• Maintain customer contact info and equipment information.

Job description

A global leader in fluid handling is seeking an Inside Sales Engineer based in Abu Dhabi. This role involves managing the Lead to Order process for spare parts and services, identifying upselling opportunities, and ensuring accurate order fulfillment using CRM and ERP systems. The ideal candidate will thrive in an international environment and contribute to sustainability goals while building a successful career.