In Room Dining Assistant Manager

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Manager to ensure optimal service and guest satisfaction. The role involves supervising staff, coordinating hiring and training efforts, and upholding company standards for service and safety. Candidates must have at least 2 years of related experience and 1 year of supervisory experience. The ideal applicant possesses strong teamwork, communication skills, and organizational abilities. This position requires a high school diploma and a commitment to quality and efficiency.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.
• Ability to lift objects weighing less than or equal to 50 pounds.

Responsibilities

• Ensure staff is working together to meet guest needs.
• Inspect grooming and attire of staff to rectify deficiencies.
• Monitor dining rooms for seating availability and guest well-being.
• Assist management with hiring, training, and counseling employees.
• Follow safety and security policies and report unsafe conditions.

Skills

Teamwork

Organizational skills

Communication skills

Customer service

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc. Inspect storage areas for organization use of FIFO and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability service safety and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and/or costsavings. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools equipment or machines (e.g. to identify defects). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and handeye coordination. Move through narrow confined or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people first are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Required Experience

Manager