Human Resources Executive

Kerzner International Management; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality group is seeking an HR Executive to support HR functions across its operations in Dubai. The ideal candidate will deliver a people-focused HR service, enhance employee engagement initiatives, and maintain HR administration standards reflecting the company's luxury brand ethos. Candidates should have strong organizational and communication skills, a passion for service, and a background in hospitality administration. Enjoy a dynamic work environment where guest satisfaction is the priority.

Qualifications

• Minimum 2–3 years’ experience in an administrative role.
• Prior hospitality experience preferred, ideally within a luxury hotel environment.
• Professional, well-groomed, and presentable at all times.

Responsibilities

• Serve as first point of contact for stakeholders, handling requests efficiently.
• Plan and coordinate colleague engagement initiatives and events.
• Support HR administration processes and maintain accurate employee data.

Skills

Organizational skills

Communication skills

Attention to detail

Service-oriented attitude

Education

Bachelor's degree or equivalent qualification

Tools

MS Office (Excel, Word, PowerPoint)

OASYS software

Job description

Overview

Human Resources Executive (19266)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Role purpose

HR Executive supports the Cluster HR Manager/ Cluster Director of HR in delivering a seamless, professional, and people-focused HR service across the cluster. The role plays a key part in employee engagement, HR administration, and colleague lifecycle processes, ensuring all practices reflect the standards, values, and service excellence of a luxury hospitality brand. The position requires flexibility and close collaboration to support operations across One&Only Royal Mirage and One&Only The Palm, maintaining consistency, efficiency, and exceptional colleague experience always.

Responsibilities

• Serve as a welcoming and professional first point of contact for internal and external stakeholders, handling requests promptly and efficiently.
• Plan, coordinate, and support colleague engagement initiatives, including events, campaigns, and activities.
• Assist in programs promoting inclusion, wellbeing, recognition, and collaboration.
• Act as a liaison for colleagues regarding engagement activities and feedback.
• Contribute to fostering a positive workplace culture aligned with company values and luxury brand standards.
• Design and prepare promotional materials for engagement initiatives, including posters, digital flyers, and internal communications.
• Support workforce administration processes, ensuring accurate and up-to-date employee data.
• Prepare HR reports, presentations, and documentation as requested by the Cluster HR Manager.
• Record minutes for weekly HR meetings and follow up on action items where required.
• Assist with planning and coordination of special events and HR initiatives.
• Maintain complete, accurate, and confidential colleague files, ensuring compliance with company and legal requirements.
• Ensure the HR file room is well-organized, secure, and efficiently maintained.
• Prepare and manage colleague files, ensuring required documentation is complete, including contracts, starter forms, job requisitions, CVs, passports, photographs, and related records.
• Assist with offboarding processes, including:
  • Issuing colleague ID cards
  • Coordinating exit procedures and clearance forms
  • Liaising with colleagues for final settlement and visa cancellation documentation
  • Coordinating flight bookings for exiting colleagues
• Prepare employment-related letters such as salary certificates, NOCs, service letters, and salary transfer letters.
• Prepare invoices, correspondence, memos, reports, and other documents using standard office software.
• Provide administrative support across HR functions as required.
• Carry out any additional duties assigned by the Cluster HR Manager or Cluster HR Director.

Skills, Experience & Educational Requirements

• Professional, well-groomed, and presentable always
• Warm, personable, and service-oriented with a passion for people
• Strong organizational, communication, and writing skills
• Advanced administrative capabilities with high attention to detail
• Proficient in MS Office (Excel, Word, PowerPoint) and OASYS software
• Bachelor’s degree or equivalent qualification
• Minimum 2–3 years’ experience in an administrative role
• Prior hospitality experience (1–2 years) preferred, ideally within a luxury hotel environment

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.