HR Assistant

Confidential; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading HR services provider in Dubai seeks an HR Assistant to support the HR department with administrative processes. The role involves managing employee medical benefits, maintaining document control, and providing cross-functional support. Candidates should have a Bachelor's degree in human resources, at least 3 years of HR administrative experience, and proficiency in Microsoft Office Suite. This position requires excellent organizational skills and the ability to handle sensitive information with integrity.

Qualifications

• 3+ years of experience in an HR administrative role.
• Strong understanding of HR functions and best practices.
• Excellent organizational and time management skills.

Responsibilities

• Provide ongoing administrative assistance to HR and PR team members.
• Serve as the primary point of contact during team members' absence.
• Facilitate communication between HR Operations functions.
• Assist in collection and verification of onboarding documentation.
• Maintain database integrity for new joiner information.
• Act as liaison between employees and insurance providers.
• Assist in the implementation of special HR projects.

Skills

Organizational skills

Attention to detail

HR function knowledge

Microsoft Office Suite proficiency

Confidentiality handling

Education

Bachelor's degree in human resources or related field

Job description

Job Summary:

The HR Assistant serves as a vital operational link within the HR department, ensuring the seamless execution of administrative processes. This role is primarily responsible for managing employee medical benefits, maintaining rigorous document control standards, and providing cross-functional support to the PR team. The ideal candidate acts as a proactive problem-solver who balances high-volume task management with a strong commitment to employee welfare and data confidentiality.

Job Description:

Operational Support & Functional Continuity

• Departmental Reinforcement: Provide ongoing administrative assistance to established HR and PR team members to optimize workflow efficiency.
• Succession & Coverage: Serve as the primary point of contact and operational backup during the absence of team members, ensuring that service delivery remains uninterrupted.
• Cross-Functional Liaison: Facilitate seamless communication and coordination between the all HR Operations functions.

Onboarding & Documentation Management

• New Hire Compliance: Facilitate the collection, verification, and processing of all mandatory onboarding documentation (IDs, educational certificates, visas, and medical records).
• Contract Administration: Assist in the preparation and issuance of offer letters, employment contracts, and internal notification documents such as promotion letters.
• Database Integration: Ensure all new joiner information is accurately entered into the HRIS and that physical files are established according to corporate governance standards.
• Audit Readiness: Maintain a rigorous checklist for every file to ensure 100% compliance with internal and external audit requirements.

Benefits & Medical Insurance Administration

• Insurance Coordination: Act as a liaison between employees and insurance providers to facilitate medical claims, policy inquiries, and coverage clarifications.
• Documentation Management: Assist in the processing of medical records, ensuring all data is captured accurately and maintained with the highest level of confidentiality.
• Provider Relations: Coordinate with healthcare facilities to streamline appointments and documentation requirements for the workforce.

Special Projects & Strategic Initiatives

• Project Delivery: Assist in the implementation of special HR projects.
• Ad-hoc Assignments: Execute specific tasks related to employee engagement, annual audits, or large-scale document digitization projects.

Required Criteria

• Bachelor's degree in human resources or a related field.
• 3+ Years experience in an HR administrative role.
• Strong understanding of HR functions and best practices.
• Excellent organizational and time management skills with a keen eye for detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle sensitive and confidential information with discretion and integrity.