Housekeeping Supervisor

Rixos Hotels; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Ras al-Khaimah seeks a Housekeeping Supervisor. This role ensures the highest cleanliness and guest service standards while supervising the Housekeeping staff. Responsibilities include overseeing daily operations on guest floors, conducting inspections, and training staff. The ideal candidate will possess 2-3 years of luxury hotel housekeeping experience and proven supervisory skills. Competitive salary and benefits including duty meals and medical insurance are provided.

Benefits

Competitive Salary

Duty Meals provided

Vacation tickets/benefits

Medical Insurance Provided

Qualifications

• Minimum 2-3 years of housekeeping experience in a luxury hotel.
• At least 1 year in a supervisory capacity.
• Strong knowledge of cleaning techniques and hygiene standards.
• Fluency in English; additional languages are an asset.

Responsibilities

• Supervise daily operations of assigned guestroom floors.
• Conduct thorough inspections of guest rooms and public areas.
• Monitor and guide Room Attendants.
• Respond promptly to guest requests.
• Train and support housekeeping staff.
• Ensure adequate stock levels of supplies.
• Report and follow up on maintenance issues.
• Enforce proper use of housekeeping equipment.
• Coordinate with Front Office and Engineering.
• Assist in planning staff schedules.

Skills

Housekeeping procedures

Communication skills

Organizational skills

Attention to detail

Interpersonal skills

Tools

Housekeeping software

Microsoft Office

Job description

Overview

Position Overview: The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel. This role involves supervising Room Attendants conducting room and area inspections and coordinating with various departments to ensure guest satisfaction and operational excellence.

Key Responsibilities

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.
• Monitor and guide Room Attendants to maintain consistent quality and efficiency.
• Respond promptly to guest requests and ensure all preferences or special instructions are followed.
• Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.
• Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.
• Report and follow up on maintenance issues or discrepancies in room status.
• Enforce proper use and care of housekeeping equipment and supplies.
• Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups.
• Assist in planning staff schedules and daily task assignments.

Qualifications

• Minimum 2–3 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory capacity.
• Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
• Excellent communication and interpersonal skills.
• Proficient in using housekeeping software and basic Microsoft Office applications.
• High attention to detail and strong organizational skills.
• Fluency in English; additional languages are an asset.

Salaries And Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided