Housekeeping Manager

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality chain in the United Arab Emirates is seeking a Housekeeping Manager to oversee the housekeeping team and ensure exceptional service standards. This role involves managing daily operations, maintaining cleanliness and hygiene standards, and budget control. Candidates should have a diploma in Hospitality Management and a minimum of 3–5 years of managerial experience in a luxury hotel environment. The position is full-time and, unfortunately, does not allow for remote work.

Qualifications

• Minimum 3–5 years of housekeeping supervisory or managerial experience in a luxury hotel or resort.
• Strong leadership and team management skills.
• Knowledge of health, safety, and sanitation regulations.

Responsibilities

• Supervise and motivate the housekeeping team.
• Ensure daily housekeeping operations run smoothly.
• Maintain high cleanliness and hygiene standards.

Skills

Team Leadership

Operational Management

Guest Satisfaction

Compliance & Safety

Education

Diploma or degree in Hospitality Management

Job description

Key Responsibilities:

1. Team Leadership & Management

• Supervise train and motivate the housekeeping team to ensure efficiency and highquality service.
• Assign tasks and schedules to ensure all guest rooms public areas and backofhouse spaces are cleaned and maintained properly.
• Conduct performance evaluations provide coaching and implement training programs for continuous improvement.

2. Operational Management

• Ensure daily housekeeping operations run smoothly including room turnovers laundry services and public area maintenance.
• Monitor inventory levels of cleaning supplies linen and guest amenities and coordinate with procurement for timely replenishment.
• Implement housekeeping procedures and standards in alignment with resort policies and fivestar hospitality expectations.

3. Guest Satisfaction & Quality Assurance

• Maintain high cleanliness and hygiene standards to ensure exceptional guest satisfaction and positive reviews.
• Handle guest requests complaints and feedback professionally and efficiently.
• Conduct regular inspections of rooms suites and public areas to ensure compliance with resort standards.

4. Budget & Cost Control

• Develop and manage housekeeping budgets ensuring cost efficiency without compromising quality.
• Monitor labor costs and optimize staff scheduling based on occupancy levels.
• Identify costsaving opportunities while maintaining service excellence.

5. Compliance & Safety

• Ensure adherence to health safety and sanitation regulations including fire safety and chemical handling procedures.
• Implement ecofriendly and sustainable housekeeping practices in line with resort policies.
• Train staff on emergency procedures and workplace safety measures.

Qualifications :

• ducation: Diploma or degree in Hospitality Management Hotel Administration or a related field.
• Experience: Minimum 35 years of housekeeping supervisory or managerial experience in a luxury hotel or resort.

Additional Information :

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Fulltime